OUR POLICIES

Payment, Refund & Cancellation Policy

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Terms of Service

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Privacy Policy

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Our payment policy outlines the terms and conditions governing the payment process for products and services purchased through our Website. By making a purchase, you agree to adhere to the following payment terms.

Accepted Payment Methods

Credit and Debit Cards : We accept major credit and debit cards, including Visa, MasterCard, Rupay or any other. When placing an order, you will be required to provide your card information for processing.

Digital Wallets : Payments via digital wallets such as PhonePe, Google Pay, and others are accepted. You may select your preferred digital wallet during checkout and follow the on-screen instructions.

Bank Transfers : We may accept payments through direct bank transfers. Please ensure to reference your order number when making the transfer. Note that your order will only be processed once the payment is confirmed.

Cash on Delivery (COD) : Cash on Delivery is available for certain products and locations. This option will be visible at checkout if it is applicable to your order. Additional fees may apply.

Cancellation Policy

Our cancellation policy outlines the conditions under which cancellations are accepted and the procedures for requesting a cancellation.

Eligibility for Cancellation : Orders can be cancelled before they have been processed and shipped. Once an order has been shipped, it cannot be cancelled. For any assistance, please contact our customer service team and we will try our level best to accommodate your request, if possible.

Requesting a Cancellation : To cancel an eligible order, please contact our customer service team as soon as possible at help@takeskyway.com. Provide your order number and reason for cancellation.

Eligible Cancellations : For orders cancelled before shipping, a full refund will be issued to the original payment method within 5-10 business days of confirmation of the cancellation.

Ineligible Cancellations : If an order has already been shipped or production has started on custom products, it cannot be cancelled, and no refund will be issued. For any assistance, please contact our customer service team and we will try our level best to accommodate your request, if possible.

Refund Policy

Eligibility : Refunds are issued based on the cancellation policy and the condition of the returned product. To be eligible for a refund, the following conditions must be met;

  1. The product must be returned in its original condition and packaging;
  2. Proof of purchase, such as a receipt or order number, must be provided.
  3. The return request must be made within 48 hours of receiving the product.

Refund Process : Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We reserve the right to issue you a refund without collecting or facilitating a return. In such cases, you may be eligible for a refund and would keep or discard the product as per your choice.If your return request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. If you require the payment to a different source, please contact us. However, no guarantee can be provided here. For COD orders, you may be required to share your digital wallet or bank details to be eligible for a refund.

Policy Change : Farsight Consumer Brands Pvt. Ltd. reserves the right to modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this policy periodically for updates.By making a purchase on our Website, you acknowledge and agree to abide by our refund and cancellation policy as stated above.